Fast Track Solutions Ltd
On Guy Fawkes day in 1998, Fast Track Solutions was set up by founder Christine Martin to address a gap in the outsourcing services market for relationship-oriented, intelligent New Business Development and Market Research. Since then, we’ve added Sales Strategy and Coaching and Relationship Management services to deal with other hidden issues which can get in the way of selling.
Originally, Christine’s aim was to help others in business to realise their growth ambitions, to communicate more effectively and to make change happen as well as to provide practical, cost-effective hands-on expertise and action by doing what she loved. Mostly talking! She was also actively seeking to create a fulfilling and balanced working life, and offer the same to others.
A quick look at the traditional contact centre environment, where annual staff attrition levels reached 40% in 2006 (Source: Fast Track research) suggested this wasn’t the way to go. So we’re committed to a strategy which turns the industry model on its head, prioritising quality over quantity, service over growth, and people over profit.
Perhaps no surprise, then, that we enjoy exceptionally high levels of customer and staff retention. We have a solid track record in the markets we serve and hope to support our clients as they strive to achieve their sales, marketing and service goals by serving as a regular complement to their in-house resources.
10, Avon Reach
03333 447 214